STORE POLICY

SKYN Organics Store Policy

Thank you for shopping with SKYN Organics! We are committed to providing you with the highest quality natural and organic skincare products. Below you will find our store policies to help ensure a smooth and pleasant shopping experience.

Shipping & Delivery

At SKYN Organics, we strive to process and ship all orders within 1-2 business days (Monday through Friday). Once your order has been shipped, a tracking number will be provided via email to help you track your shipment. Shipping times typically range from 3-7 business days, depending on your location. Shipping rates are calculated at checkout based on your location and the size of your order. We currently offer standard shipping options within the United States, and while we hope to expand to international shipping in the future, we do not ship outside the U.S. at this time.

Returns, Exchanges, & Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your products, we offer returns and exchanges for unused, unopened items within 14 days of receiving your order. Please note that we cannot accept returns or exchanges for used products due to hygiene and safety reasons. To initiate a return or exchange, please contact us at yourskynfo@gmail.com. Refunds are only issued for unused, unopened products returned within 14 days of receipt. Once your return is received and inspected, we will process your refund, which typically takes 5-7 business days to appear on your original payment method. Please note that shipping costs are non-refundable.

Privacy & Safety

At SKYN Organics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us. By using our website, you agree to the practices described in this policy.

1. Information We Collect
We collect personal information when you make a purchase, sign up for our newsletter, or contact us. This may include:
- Personal Information: Name, email address, phone number, shipping address, billing address, and payment information.
- Usage Data: Information about how you interact with our website, including your IP address, browser type, and pages visited.
- Cookies: We use cookies to improve your experience and track website activity. You can adjust your cookie settings through your browser preferences.

2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Communicate with you about your order status, promotions, and customer service inquiries.
- Improve our website and services.
- Send promotional emails or newsletters if you have opted in.
- Provide personalized content and advertisements.

3. How We Protect Your Information
We take your privacy seriously and use a variety of security measures to protect your personal information. This includes encrypting sensitive data during transmission and using secure servers to store your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to help us process payments, ship orders, and manage marketing campaigns. These third parties are obligated to protect your data and use it only for the purposes for which it was shared. We may also disclose your information if required by law or to protect our rights.

5. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of those sites before providing any personal information.

6. Your Rights & Choices
You have the right to access, update, or delete your personal information. If you would like to make any changes or request a copy of your data, please contact us at yourskynfo@gmail.com. You may also opt-out of receiving marketing emails by clicking the “unsubscribe” link at the bottom of our emails.

7. Children’s Privacy
SKYN Organics does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

8. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date at the bottom of the page will be revised. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at yourskynfo@gmail.com.

Last Updated: January 2025

Payment Methods

• Credit / Debit Cards
• PAYPAL

• Offline Payments